Systematic evaluation of e-learning systems: an experimental validation

The evaluation of e-learning applications deserves special attention and evaluators need effective methodologies and appropriate guidelines to perform their task. We have proposed a methodology, called eLSE (e-Learning Systematic Evaluation), which combines a specific inspection technique with user-testing. This inspection aims at allowing inspectors that may not have a wide experience in evaluating e-learning systems to perform accurate evaluations. It is based on the use of evaluation patterns, bstract Tasks (ATs), which precisely describe the activities to be performed during inspection. For this reason, it is called AT inspection. In this paper, we present an empirical validation of the AT inspection technique: three groups of novice inspectors evaluated a commercial elearning system applying the AT inspection, the heuristic inspection, or user-testing. Results have shown an advantage of the AT inspection over the other two usability on methods, demonstrating that Abstract Tasks a...

• Type: Conference
• Year: 2006
• Where: NORDICHI
• Authors: Carmelo Ardito, Maria Francesca Costabile, Antonella De Angeli, Rosa Lanzilotti
• Keywords: Human Computer Interaction, Inspection, Inspection Technique, NORDICHI 2006, Usability Evaluation Techniques