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1997
Springer

Talking in the Library: Implications for the Design of Digital Libraries

11 years 4 months ago
Talking in the Library: Implications for the Design of Digital Libraries
We describe the use of ethnomethodologically-informed ethnography as a means of informing the requirements elicitation, design, development and evaluation of digital libraries. We present the case for the contribution of such studies to the development of digital library technology to support the practices of information-searching. This is illustrated by a particular study of the help desk at a university library, examining the implications it has for designing appropriate functionality for a digital library. This requires us to address the problems of using ethnographic data in systems design.
Andy Crabtree, Michael Twidale, Jon O'Brien, David
Added 07 Aug 2010
Updated 07 Aug 2010
Type Conference
Year 1997
Where DL
Authors Andy Crabtree, Michael Twidale, Jon O'Brien, David M. Nichols
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