Touch Me, Hit Me and I Know How You Feel: A Design Approach to Emotionally Rich Interaction

In this paper we propose a 3-step method for designing emotionally rich interactions, illustrated by the design of an alarm clock. By emotionally rich interaction we understand interaction that heavily relies on emotion expressed through action. The method addresses three questions: What are the relevant emotional aspects for a context for experience? How can a product recognise and express these aspects? How should the product adapt its behaviour to the user on the basis of this information? The essence of our approach is that a product not only elicits emotionally expressive actions, but that the feedback is inextricably linked to these actions. The feedback should be inherent to the design, and not gratuitously added. Keywords Product design, tangibility, rich interaction, emotion

• Type: Conference
• Year: 2000
• Where: ACMDIS
• Authors: Stephan Wensveen, Kees Overbeeke, J. P. Djajadiningrat
• Keywords: 3-step Method, ACMDIS 2000, Human Computer Interaction, Relevant Emotional Aspects, Rich Interaction