Towards Agent-Mediated Knowledge Management

10 years 4 months ago
Towards Agent-Mediated Knowledge Management
Abstract. In this paper, we outline the relation between Knowledge Management (KM) as an application area on the one hand, and software agents as a basic technology for supporting KM on the other. We start by presenting characteristics of KM which account for some drawbacks of today’s – typically centralized – technological approaches for KM. We argue that the basic features of agents (social ability, autonomy, re- and proactiveness) can alleviate several of these drawbacks. A classification schema for the description of agent-based KM systems is established, and a couple of example systems are depicted in terms of this schema. The paper concludes with questions which we think research in Agentmediated Knowledge Management (AMKM) should deal with. 1 Agents and KM Knowledge Management (KM) is defined as a systematic, holistic approach for sustainably improving the handling of knowledge on all levels of an organization (individual, group, organizational, and inter-organizational ...
Ludger van Elst, Virginia Dignum, Andreas Abecker
Added 06 Jul 2010
Updated 06 Jul 2010
Type Conference
Year 2003
Where AMKM
Authors Ludger van Elst, Virginia Dignum, Andreas Abecker
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