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HICSS
1999
IEEE

Understanding and Supporting Knowledge Management and Organizational Memory in a City Council

12 years 18 days ago
Understanding and Supporting Knowledge Management and Organizational Memory in a City Council
The paper develops a generic framework for analyzing knowledge management in formal decision groups and applies it to council work. Requirements are deduced for a sociotechnical support of their knowledge management and organizational memory. It is then shown, how this computer support has been implemented for the Stuttgart city council. As the Cuparla system is in widespread use since fall 1997, we can include usage experiences.
Gerhard Schwabe
Added 03 Aug 2010
Updated 03 Aug 2010
Type Conference
Year 1999
Where HICSS
Authors Gerhard Schwabe
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