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2009
ACM

Understanding the intent behind mobile information needs

11 years 7 months ago
Understanding the intent behind mobile information needs
Mobile phones are becoming increasingly popular as a means of information access while on-the-go. Mobile users are likely to be interested in locating different types of content. However, the mobile space presents a number of key challenges, many of which go beyond issues with device characteristics such as screen-size and input capabilities. In particular, changing contexts such as location, time, activity and social interactions are likely to impact on the types of information needs that arise. In order to offer personalized, effective mobile services we need to understand mobile users in more detail. Thus we carried out a four-week diary study of mobile information needs, looking in particular at the goal/intent behind mobile information needs, the topics users are interested in and the impact of mobile contexts such as location and time on user needs. ACM Classification Keywords H.m Information Systems: Miscellaneous General Terms Experimentation, Human Factors Author Keywords Di...
Karen Church, Barry Smyth
Added 17 Mar 2010
Updated 17 Mar 2010
Type Conference
Year 2009
Where IUI
Authors Karen Church, Barry Smyth
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