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CORR
2011
Springer

Using Short Message Service (SMS) to Support Business Continuity

8 years 10 days ago
Using Short Message Service (SMS) to Support Business Continuity
Now a many organizations are required to communicate online on a daily basis, 24-hour, seven-days-a-week, to gain the desired competitive advantages and profits; although there are a variety of disruptions that may occur within business application such as broken (off-line) database-links and unhanded database exceptions. Such cases will end the automated business work, and force business users to continue business procedures and functionalities via paper work, which causes additional resources with less business competitive advantages. In this paper, we will propose a new model in which we embed short message services (SMS) within business applications using the SMS Gateway such as "Ozeki Message Server", and programmed application packages. By using our proposed model, we can maintain business continuity when a partial disruption occurs and then switch to our application model. As a result to the experimental work, we conclude that our model supports business continuity sin...
Maher Abdel-qader, Ahmad Al-Jaber, Alaa Al-Hamami
Added 13 May 2011
Updated 13 May 2011
Type Journal
Year 2011
Where CORR
Authors Maher Abdel-qader, Ahmad Al-Jaber, Alaa Al-Hamami
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