Sciweavers

Share
CAISE
2015
Springer

Virtual Business Role-Play: Leveraging Familiar Environments to Prime Stakeholder Memory During Process Elicitation

3 years 4 days ago
Virtual Business Role-Play: Leveraging Familiar Environments to Prime Stakeholder Memory During Process Elicitation
Business process models have traditionally been an effective way of examining business practices to identify areas for improvement. While common information gathering approaches are generally efficacious, they can be quite time consuming and have the risk of developing inaccuracies when information is forgotten or incorrectly interpreted by analysts. In this study, the potential of a role-playing approach for process elicitation and specification has been examined. This method allows stakeholders to enter a virtual world and role-play actions as they would in reality. As actions are completed, a model is automatically developed, removing the need for stakeholders to learn and understand a modelling grammar. Empirical data obtained in this study suggests that this approach may not only improve both the number of individual process task steps remembered and the correctness of task ordering, but also provide a reduction in the time required for stakeholders to model a process view.
Joel Harman, Ross Brown, Daniel Johnson, Stefanie
Added 17 Apr 2016
Updated 17 Apr 2016
Type Journal
Year 2015
Where CAISE
Authors Joel Harman, Ross Brown, Daniel Johnson, Stefanie Rinderle-Ma, Udo Kannengiesser
Comments (0)
books