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GI
2005
Springer

A Voiceportal Enhanced by Semantic Processing and Affect Awareness

13 years 9 months ago
A Voiceportal Enhanced by Semantic Processing and Affect Awareness
: In order to improve the automation rate of state-of-the-art IVR systems we introduce the application of two key technologies. Semantic processing is performed to analyze the input utterance of the user and to generate a suitable system output based on a given domain model. Additionally, affect awareness is used for monitoring the emotional state of the user.
Felix Burkhardt, Joachim Stegmann, Markus Van Ball
Added 27 Jun 2010
Updated 27 Jun 2010
Type Conference
Year 2005
Where GI
Authors Felix Burkhardt, Joachim Stegmann, Markus Van Ballegooy
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