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ACMICEC
2004
ACM

A web-based consumer-oriented intelligent decision support system for personalized e-services

9 years 7 months ago
A web-based consumer-oriented intelligent decision support system for personalized e-services
Due to the rapid advancement of electronic commerce and web technologies in recent years, the concepts and applications of decision support systems have been significantly extended. One quickly emerging research topic is the consumer-oriented decision support system that provides functional supports to consumers for efficiently and effectively making personalized decisions. In this paper we present an integrated framework for developing webbased consumer-oriented intelligent decision support systems to facilitate all phases of consumer decision-making process in business-to-consumer e-services applications. Major application functional modules comprised in the system framework include consumer and personalized management, navigation and search, evaluation and selection, planning and design, community and collaboration management, auction and negotiation, transactions and payments, quality and feedback control, as well as communications and information distributions. System design and ...
Chien-Chih Yu
Added 30 Jun 2010
Updated 30 Jun 2010
Type Conference
Year 2004
Where ACMICEC
Authors Chien-Chih Yu
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