When Using the Tool Interferes with Doing the Task

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How much time the user spends working on a task versus fiddling with the tool is an important aspect of usability. The concept of the ratio and distribution of tool-only operations to total operations is proposed to capture this aspect. Keywords problem space, submarines, usability

Susan S. Kirschenbaum, Wayne D. Gray, Brian D. Ehr

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CHI 1996 | Human Computer Interaction | Important Aspect | Keywords Problem Space | Task Versus Fiddling |

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Added	08 Aug 2010
Updated	08 Aug 2010
Type	Conference
Year	1996
Where	CHI
Authors	Susan S. Kirschenbaum, Wayne D. Gray, Brian D. Ehret, Sheryl L. Miller

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When Using the Tool Interferes with Doing the Task

CHI 1996 | Human Computer Interaction | Important Aspect | Keywords Problem Space | Task Versus Fiddling |

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