Sciweavers

Share
BPM
2008
Springer

Workflow Simulation for Operational Decision Support Using Design, Historic and State Information

11 years 7 months ago
Workflow Simulation for Operational Decision Support Using Design, Historic and State Information
Simulation is widely used as a tool for analyzing business s but is mostly focused on examining rather abstract steady-state situations. Such analyses are helpful for the initial design of a business process but are less suitable for operational decision making and continuous improvement. Here we describe a simulation system for operational decision support in the context of workflow management. To do this we exploit not only the workflow's design, but also logged data describing the system's observed historic behavior, and information extracted about the current state of the workflow. Making use of actual data capturing the current state and historic information allows our simulations to accurately predict potential near-future behaviors for different scenarios. The approach is supported by a practical toolset which combines and extends the workflow management system YAWL and the process mining framework ProM.
Anne Rozinat, Moe Thandar Wynn, Wil M. P. van der
Added 12 Oct 2010
Updated 12 Oct 2010
Type Conference
Year 2008
Where BPM
Authors Anne Rozinat, Moe Thandar Wynn, Wil M. P. van der Aalst, Arthur H. M. ter Hofstede, Colin J. Fidge
Comments (0)
books