Enterprise systems entail complex organizational interventions. Accurately gauging the impact of any complex information system requires understanding its multidimensionality, and...
ERP implementation issues have been given much attention since two decades ago due to its low implementation success. Nearly 90 percent of ERP implementations are late or over bud...
Liang Zhang, Matthew K. O. Lee, Zhe Zhang, Probir ...
Understanding how citizens value e-government services is critical to the success of these initiatives. This paper describes the development of a model to identify factors that in...
Measurement of organizational knowledge assets is necessary to determine the effectiveness of knowledge management initiatives. A Knowledge Management Capability Assessment instru...
Contemporary concepts such as Business Process Re-engineering and Process Innovation emphasize the importance of process-oriented management concepts as a businesses paradigm. Lar...
Wasana Sedera, Michael Rosemann, Gabriella Doebeli