Sciweavers

11 search results - page 1 / 3
» A Framework for Service Quality Assurance Using Event Correl...
Sort
View
AICT
2005
IEEE
146views Communications» more  AICT 2005»
13 years 10 months ago
A Framework for Service Quality Assurance Using Event Correlation Techniques
Due to the increasing use of service level agreements for the provisioning of IT services, providers have to ensure that the guarantees for the quality of their offered services, ...
Andreas Hanemann, Martin Sailer
ICSOC
2004
Springer
13 years 10 months ago
Assured service quality by improved fault management
The paradigm shift from device-oriented to service-oriented management has also implications to the area of event correlation. Today’s event correlation mainly addresses the cor...
Andreas Hanemann, Martin Sailer, David Schmitz
BDIM
2008
IEEE
141views Business» more  BDIM 2008»
13 years 11 months ago
Algorithm design and application of service-oriented event correlation
—The timely and efficient management of faults that affect the quality of services delivered to customers is an important issue for service providers with respect to their busin...
Andreas Hanemann, Patricia Marcu
EDOC
2006
IEEE
13 years 10 months ago
Scheduling Real-Time Components Using Jitter-Constrained Streams
Abstract— Component-based applications require good middleware support. In particular, business logic should be separated from management code for guaranteeing nonfunctional prop...
Claude-Joachim Hamann, Steffen Zschaler
AINA
2006
IEEE
13 years 10 months ago
A Hybrid Rule-Based/Case-Based Reasoning Approach for Service Fault Diagnosis
— In today’s service market the provisioning of high quality services has become a critical issue for providers as the business success of their customers is often based on the...
Andreas Hanemann