1062 search results - page 1 / 213 » A Knowledge Management Approach to User Support |
AUIC
2004
IEEE
13 years 8 months ago
2004
IEEE
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
HT
2010
ACM
13 years 9 months ago
2010
ACM
We present iMapping, a zooming based approach for visually organizing information objects. It was developed on top of semantic desktop technologies and especially targets the supp...
ECIS
2000
13 years 5 months ago
2000
This paper presents a concept for the integration of quantitative and qualitative information sources with their accompanying management support functionalities from navigation and...
HICSS
1999
IEEE
13 years 8 months ago
1999
IEEE
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
ESWA
2008
13 years 4 months ago
2008
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...