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» A Knowledge Management Approach to User Support
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HICSS
2007
IEEE
123views Biometrics» more  HICSS 2007»
14 years 3 days ago
The Influence of Information Linkage on User Acceptance of a Knowledge Management System (KMS) in Small to Mid-size Enterprises
A concern relevant to the viability of a Knowledge Management System (KMS) implementation may well be: at what point is there adequate information packets and links among them to ...
Robert Judge
SAC
2010
ACM
13 years 11 months ago
A semantic web-based approach for personalizing news
Hermes is an ontology-based framework for building news personalization services. This framework consists of a news classification phase, which classifies the news, a knowledge ...
Kim Schouten, Philip Ruijgrok, Jethro Borsje, Flav...
HICSS
2007
IEEE
179views Biometrics» more  HICSS 2007»
14 years 3 days ago
Assessing User Acceptance of a Knowledge Management System in a Global Bank: Process Analysis and Concept Development
Many organizations pursue knowledge management (KM) initiatives, with different degrees of success. One key aspect of KM often neglected in practice is that it not only concerns t...
Cristof Bals, Stefan Smolnik, Gerold Riempp
IUI
2005
ACM
13 years 11 months ago
TaskTracer: a desktop environment to support multi-tasking knowledge workers
This paper reports on TaskTracer — a software system being designed to help highly multitasking knowledge workers rapidly locate, discover, and reuse past processes they used to...
Anton N. Dragunov, Thomas G. Dietterich, Kevin Joh...
JUCS
2002
132views more  JUCS 2002»
13 years 5 months ago
Managing User Focused Access to Distributed Knowledge
: Community web sites exhibit the property that multiple content providers exist. Of course, any portal is only as useful as the quality and amount of its content. Developing origi...
Rudi Studer, York Sure, Raphael Volz