This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
Abstract— The ability to prevent risks as well as to appropriately counteract occurring threats has increasingly become a crucial success factor. Traditional business process man...
Gernot Goluch, Andreas Ekelhart, Stefan Fenz, Stef...
Enterprise architecture (EA) describes the fundamental structure of an organization from business to IT. EA as a practice as well as a research topic has been around for several ye...
This research concerns the definition of a service-oriented approach for business processes modeling. Business services are reusable process units that contain one or several proc...
Abstract—This paper illustrates how the functionalities of monitoring/control systems, within an agent–based framework, can be improved by the adoption of Knowledge–Based tec...