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CSE
2009
IEEE
14 years 4 hour ago
Social Inference Risk Modeling in Mobile and Social Applications
— The emphasis of emerging mobile and Web 2.0 applications on collaboration and communication increases threats to user privacy. A serious, yet under-researched privacy risk resu...
Sara Motahari, Sotirios G. Ziavras, Mor Naaman, Mo...
CIKM
2009
Springer
13 years 11 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
HICSS
1994
IEEE
141views Biometrics» more  HICSS 1994»
13 years 9 months ago
Empirical CATeam Research in Meetings
Meeting research and especially research on Computer Supported Meetings of natural teams is not available in abundance. What is reported of meetings often uses a rather limited th...
Helmut Krcmar, Henrik Lewe, Gerhard Schwabe