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JCIT
2010
156views more  JCIT 2010»
13 years 5 days ago
An M/G/1 Retrial Queue with Priority, Balking and Feedback Customers
We consider an M/G/1 queue with general retrial times where the blocked customers may balk the system, or join the priority queue, or enter the orbit. As soon as a customer is ser...
Peishu Chen, Yijuan Zhu
QUESTA
2011
12 years 8 months ago
Queues with waiting time dependent service
Motivated by service levels in terms of the waiting-time distribution seen in e.g. call centers, we consider two models for systems with a service discipline that depends on the w...
René Bekker, G. M. Koole, B. F. Nielsen, T....
MANSCI
2008
96views more  MANSCI 2008»
13 years 5 months ago
Staffing of Time-Varying Queues to Achieve Time-Stable Performance
Continuing research by Jennings, Mandelbaum, Massey and Whitt (1996), we investigate methods to perform time-dependent staffing for many-server queues. Our aim is to achieve time-...
Zohar Feldman, Avishai Mandelbaum, William A. Mass...
SIGMETRICS
2010
ACM
152views Hardware» more  SIGMETRICS 2010»
13 years 3 months ago
A fluid approximation for large-scale service systems
We introduce and analyze a deterministic fluid model that serves as an approximation for the Gt/GI/st + GI manyserver queueing model, which has a general time-varying arrival pro...
Yunan Liu, Ward Whitt
CJ
2010
131views more  CJ 2010»
13 years 2 months ago
Turning Back Time - What Impact on Performance?
Consistent with the divide-and-conquer approach to problem solving, a recursive result is presented in the domain of stochastic modelling that derives product-form solutions for t...
Peter G. Harrison