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» A Perspective on a Management Information Systems (MIS) Prog...
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HICSS
2002
IEEE
151views Biometrics» more  HICSS 2002»
13 years 10 months ago
The Study of Information System Development (ISD) Process from the Perspectives of Power Development Stage and Organizational Po
This paper is to study the information system development (ISD) by looking into fifty-six cases from the perspectives of power development stage and organizational politics. We in...
Ling-hsing Chang, Tung-Ching Lin, Sheng Wu
MKWI
2008
133views Business» more  MKWI 2008»
13 years 6 months ago
Reference Modelling of the Financial Reporting Supply Chain Architecture
: The domain of business reporting and especially financial reporting plays an important role when discussing internal and external information flows among organizational units. Th...
Maciej Piechocki, Carsten Felden
ECIS
2001
13 years 6 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
CIKM
2009
Springer
13 years 12 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang