This paper is to study the information system development (ISD) by looking into fifty-six cases from the perspectives of power development stage and organizational politics. We in...
: The domain of business reporting and especially financial reporting plays an important role when discussing internal and external information flows among organizational units. Th...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...