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» A Preliminary Model of Centering in Dialog
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ACL
1998
13 years 6 months ago
A Preliminary Model of Centering in Dialog
The centering framework explains local coherence by relating local focus and the form of referring expressions. It has proven useful in monolog, but its utility for multiparty dis...
Donna K. Byron, Amanda Stent
TSD
2007
Springer
13 years 11 months ago
Constructing Empirical Models for Automatic Dialog Parameterization
Automatic classification of dialogues between clients and a service center needs a preliminary dialogue parameterization. Such a parameterization is usually faced with essential di...
Mikhail Alexandrov, Xavier Blanco, Natalia Ponomar...
NAACL
2004
13 years 6 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
INTERSPEECH
2010
13 years 15 hour ago
Combining user intention and error modeling for statistical dialog simulators
Statistical user simulation is an efficient and effective way to train and evaluate the performance of a (spoken) dialog system. In this paper, we design and evaluate a modular da...
Silvia Quarteroni, Meritxell González, Gius...
ACL
2008
13 years 6 months ago
Robust Dialog Management with N-Best Hypotheses Using Dialog Examples and Agenda
This work presents an agenda-based approach to improve the robustness of the dialog manager by using dialog examples and n-best recognition hypotheses. This approach supports n-be...
Cheongjae Lee, Sangkeun Jung, Gary Geunbae Lee