In addition to producing a pervasive standard and a technology framework, the Web Service initiative has prompted businesses to re-examine their service delivery channels. Back-en...
Clare Gryce, Giacomo Piccinelli, Christian Zirpins
Web-based electronic service (e-service) end-user adoption and implementation requires an assessment of consumer contextual factors. This paper investigates factors which affect e...
In determining an electronic workflow system, a financial services firm utilized simulation to determine the necessary capital expenditure. Analysis included batching options, Ser...
Mobile payment services have, thus far, failed to entice consumers. An apparent conclusion is that these services have failed to meet consumers’ payment needs. Deeper understand...