End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
Krist Wongsuphasawat, Pornpat Artornsombudh, Bao N...
Abstract— Fueled by the competing DSL and Cable technologies, residential broadband access has seen a significant spread in availability to the point that many users have a choi...
We present iTag, a personalized tag recommendation system for blogs. iTag improves on the state-of-the-art in tag recommendation systems in two ways. First, iTag has much higher p...