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» A Service Model for Customer-Centric Electronic Business
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ICEBE
2007
IEEE
77views Business» more  ICEBE 2007»
13 years 8 months ago
A Service Model for Customer-Centric Electronic Business
Garyfallos Fragidis, Konstantinos A. Tarabanis
ECIS
2001
13 years 6 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
HICSS
2002
IEEE
121views Biometrics» more  HICSS 2002»
13 years 9 months ago
Internet Banking: A Customer-Centric Perspective
Many financial institutions are actively developing new electronic banking products for their retail customers. These efforts are can succeed only if their managers focus the prom...
Don Sciglimpaglia, David Ely
WISE
2008
Springer
13 years 11 months ago
Mobile Payment: Towards a Customer-Centric Model
Abstract. Mobile payment normally occurs as a wireless transaction of monetary value and includes the initiation, authorization and the realization of the payment. Such transaction...
Krassie Petrova
ECIS
2001
13 years 6 months ago
Healthcare Portals - Customer Centricity in the Pharmaceutical Industry
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
Thomas Puschmann, Oliver Thalmann, Rainer Alt