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» A centralized approach to managing a large student staff
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SIGUCCS
2000
ACM
13 years 9 months ago
Creating a Help Center from Scratch: A Recipe for Success
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
Patrick McKoen
WALTD
2008
100views Education» more  WALTD 2008»
13 years 6 months ago
Personalised Support for Students with Disabilities based on Psycho-educational Guidelines
In this paper we present research works we are addressing in EU4ALL project (IST-2006-034778) to enable Higher Education (HE) institutions to support and attend the accessibility ...
Alejandro Rodríguez-Ascaso, Olga C. Santos,...
ACE
2003
86views Education» more  ACE 2003»
13 years 6 months ago
A New Approach to a First Year Undergraduate Information Systems Course
This paper describes the development, implementation and evaluation of a new teaching approach for a large first year undergraduate course in information systems at the University...
Denise Tolhurst, Bob Baker
SIGUCCS
2004
ACM
13 years 10 months ago
Web-based technologies: reaching their ultimate potential on restricted budgets
Academic institutions’ dependence on web-based technologies to improve efficiency in class offerings, academic records, and office documentation is increasing at a rapid pace. T...
Salvador Báez-Franceschi, Karen Le, Diana V...
SIGUCCS
2000
ACM
13 years 9 months ago
There is No Such Thing as Free Support
Every campus department needs computer support, from ordering and setting up new computers to installing software and answering software questions. This is in addition to training...
Dianne Brotherson