This paper presents descriptive accounts of time-critical organizing in the domain of emergency response. Patterns of mobile phone interaction in such work is analyzed showing how...
In this chapter we consider a cell phone network as a set of automatically deployed sensors that records movement and interaction patterns of the population. We discuss methods fo...
This paper argues that there are two types of mobile phone user. The study focused on the interactional experience of mobile phone calls and text messages. The research involved 3...
A study of email responsiveness was conducted to understand how the timing of email responses conveys important information. Interviews and observations explored users’ perceptio...
In this paper, we describe several findings from a multi-year, multi-method study of how information and communication technologies have been adopted and adapted in Central Asia. ...