In this paper, we discuss and compare two user centred methods applied in concept design: observation and probes. The comparison is based on findings from two case studies. In the...
An important part of an interaction designer’s work is meeting with clients during design sessions. It is of great importance that the designers participate in establishing some...
In real world development environments where deadlines are fixed, a designer must craft a process that works with the team and within the constraints of a project. The traditional...
Although design metaphors play an important role in many software projects, their influence on system functionality, project methodology and the interactions among members of the ...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...