When modeling business processes, we often implicity think of internal business policies and external regulations. Yet to date, little attention is paid to avoid hard-coding polici...
: Information Technology (IT) has evolved over time from its traditional use as administrative support towards a more strategic role to enforce business processes (BP). But several...
- Over the past years, the Capability Maturity Model (CMM) and Capability Maturity Model Integration (CMMI) have been broadly used for assessing organizational maturity and process...
Ana Sofia C. Marcal, Felipe Santana Furtado Soares...
: This keynote reports on a new class of processes - so called fluid processes - whose ”engineering” and ”use” is indistinguishable. Fluid processes are continually being ...
This paper examines a business and IS/IT initiative at Volvo that involves managing the development and implementation of an agile aftermarket supply chain. The case is based on V...