Sciweavers

176 search results - page 1 / 36
» Activity-based management of IT service delivery
Sort
View
ICSOC
2005
Springer
13 years 10 months ago
Semantic Web Services for Activity-Based Computing
Semantic Web services promise the addition of semantics annotations to Web services in a manner that enables automatic discovery, usage, and integration of services as part of ever...
E. Michael Maximilien, Alex Cozzi, Thomas P. Moran
IEEESCC
2009
IEEE
13 years 11 months ago
Managing Faults in the Service Delivery Process of Service Provider Coalitions
In recent years, IT Service Management (ITSM) has become one of the most researched areas of IT. Incident Management and Problem Management form the basis of the tooling provided ...
Patricia Marcu, Larisa Shwartz, Genady Grabarnik, ...
ICWS
2009
IEEE
14 years 1 months ago
Composing Services for Third-party Service Delivery
This paper proposes a model-based technique for lowering the entrance barrier for service providers to register services with a marketplace broker, such that the service is rapidl...
Ingo Weber, Alistair Barros, Norman May, Jörg...
IEEEIAS
2008
IEEE
13 years 11 months ago
A Device Management Framework for Secure Ubiquitous Service Delivery
In a mobile ubiquitous environment, service interactions between a user device and a service provider should be secure, regardless of the type of device used to access or consume ...
Adrian Leung, Chris J. Mitchell
WSC
2008
13 years 7 months ago
Simulation based decision-making for hospital pharmacy management
Managing healthcare delivery systems plays an important role for healthcare providers in order to have high quality service performances. Inpatient pharmacy delivery systems are o...
Alkin Yurtkuran, Erdal Emel