Master Usability Scaling (MUS) is a measurement method for developing a universal usability continuum based on magnitude estimation and master scaling. The universal usability con...
Think-aloud testing is a widely employed usability evaluation method, yet its use in practice is rarely studied. We report an explorative study of 14 think-aloud sessions, the aud...
Current methods to represent system or task usability in a single metric do not include all the ANSI and ISO defined usability aspects: effectiveness, efficiency & satisfactio...
The distribution of task time data in usability studies is positively skewed. Practitioners who are aware of this positive skew tend to report the sample median. Monte Carlo simul...
This paper discusses the use of instant messaging (IM) as a communication tool during usability studies ? primarily between the interview and observation rooms. The benefits and c...