Sciweavers

8 search results - page 1 / 2
» Agent-Based Analysis and Support for Incident Management
Sort
View
CIA
2006
Springer
13 years 8 months ago
Agent-Based Analysis and Support for Incident Management
This paper presents an agent-based approach for error detection in incident management organizations. The approach consists of several parts. First, a formal approach for the speci...
Mark Hoogendoorn, Catholijn M. Jonker, Jan Treur, ...
DSOM
2008
Springer
13 years 6 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
ICWS
2009
IEEE
14 years 1 months ago
Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
Chris Connelly, Brian Cox, Tim Forell, Rui Liu, De...
ICPR
2000
IEEE
13 years 9 months ago
Database Architecture for Autonomous Transportation Agents for On-Scene Networked Incident Management (ATON)
A collection of distributed databases forms an important architectural component of the ATON project for networked incidence management of highway traffic. The database sub-archit...
Mohan M. Trivedi, Shailendra K. Bhonsle, Amarnath ...
IPPS
2002
IEEE
13 years 9 months ago
Performance Prediction Technology for Agent-Based Resource Management in Grid Environments
Resource management constitutes an important infrastructural component of a computational grid environment. The aim of grid resource management is to efficiently schedule applicat...
Junwei Cao, Stephen A. Jarvis, Daniel P. Spooner, ...