31 search results - page 3 / 7 » An Agent Scheduling Optimization for Call Centers |
ANOR
2007
13 years 5 months ago
2007
This paper introduces a model for Distributed Employee Timetabling Problems (DisETPs) and proposes a general architecture for solving DisETPs by using a Multi Agent System (MAS) pa...
IPPS
2000
IEEE
13 years 10 months ago
2000
IEEE
In this paper, we study the problem of on demand minimum length packet scheduling in single-hop multichannel systems. Examples of these systems are those centered around switching...
AAAI
2004
13 years 7 months ago
2004
The resource-constrained project scheduling problem with time windows (RCPSP/max) is an important generalization of a number of well studied scheduling problems. In this paper, we...
AVI
2006
13 years 7 months ago
2006
Increasingly, public transportation systems are equipped with Global Positioning Systems (GPS) connected to control centers through wireless networks. Controllers use this infrast...
AMMA
2009
Springer
14 years 11 days ago
2009
Springer
Abstract. In this paper, we report on the design of a novel market-based approach for decentralised scheduling across multiple factories. Specifically, because of the limitations ...