18 search results - page 2 / 4 » An Agent-Based Architecture for Customer Services Management... |
DSOM
1999
Springer
13 years 9 months ago
1999
Springer
: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
HICSS
2009
IEEE
14 years 9 days ago
2009
IEEE
Manufacturing companies that are expanding their product offering to cover also lifecycle services in the customers’ facilities are facing the increasing complexity and risk to ...
APSCC
2007
IEEE
13 years 12 months ago
2007
IEEE
The paradigm of service-oriented computing (SOC) has emerged as an architectural approach to flexibility and agility, not just in systems development but also in business process ...
PDP
2003
IEEE
13 years 10 months ago
2003
IEEE
Organizations increasingly coordinate their product and service development processes to deliver their products and services as fast as possible, and to involve employees, custome...
ATAL
2005
Springer
13 years 11 months ago
2005
Springer
The steel production of the German company Saarstahl AG, a global respected steel manufacturer, represents a Supply Chain which comprehends several time-critical and highly interf...