18 search results - page 4 / 4 » An Agent-Based Architecture for Customer Services Management... |
KDD
2012
ACM
11 years 8 months ago
2012
ACM
Online reviews provide consumers with valuable information that guides their decisions on a variety of fronts: from entertainment and shopping to medical services. Although the pr...
AGILEDC
2005
IEEE
13 years 11 months ago
2005
IEEE
Doing agile development in a relatively inelastic environment, where policies and procedures are virtually unchangeable, creates an impedance mismatch between the agile team and i...
JUCS
2006
13 years 5 months ago
2006
Abstract: As enterprises worldwide race to improve real-time management to improve productivity, customer services and flexibility, huge resources have been invested into enterpris...