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BPM
2009
Springer
157views Business» more  BPM 2009»
14 years 2 days ago
An Evaluation Framework for Business Process Management Products
The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This pape...
Stefan R. Koster, Maria-Eugenia Iacob, Luís...
CAISE
2004
Springer
13 years 11 months ago
Change Management Framework for Business Processes
In the paper there is offered a framework to manage the Business Processes (BP) changes. The framework shows BP changes in the following trends: the number of BP users, communicati...
Janis Maknia
HICSS
2002
IEEE
92views Biometrics» more  HICSS 2002»
13 years 10 months ago
A Tentative Framework for Managing Software Product Development in Small Companies
Deploying an appropriate software process can improve the effectiveness of software engineering. Still, small companies find it hard to allocate resources to software process impr...
Kristian Rautiainen, Casper Lassenius, Jarno V&aum...
ECIS
2004
13 years 6 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala
ACMICEC
2008
ACM
240views ECommerce» more  ACMICEC 2008»
13 years 7 months ago
Document-oriented heterogeneous business process integration through collaborative e-marketplace
In this paper, we studied the semantic consistency maintenance issue between heterogeneous contexts, that is, how a firm business process of one e-marketplace can be transformed t...
Jingzhi Guo, Zhuo Hu, Chi-Kit Chan, Yufeng Luo, Ch...