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ISMIS
2005
Springer
13 years 11 months ago
Model-Based Cluster Analysis for Web Users Sessions
One of the main issues inWeb usage mining is the discovery of patterns in the navigational behavior of Web users. Standard approaches, such as clustering of users’sessions and di...
George Pallis, Lefteris Angelis, Athena Vakali
WISE
2005
Springer
13 years 11 months ago
A Web Recommendation Technique Based on Probabilistic Latent Semantic Analysis
Web transaction data between Web visitors and Web functionalities usually convey user task-oriented behavior pattern. Mining such type of clickstream data will lead to capture usag...
Guandong Xu, Yanchun Zhang, Xiaofang Zhou
WWW
2008
ACM
14 years 6 months ago
Analyzing search engine advertising: firm behavior and cross-selling in electronic markets
The phenomenon of sponsored search advertising is gaining ground as the largest source of revenues for search engines. Firms across different industries have are beginning to adop...
Anindya Ghose, Sha Yang
WSC
2007
13 years 8 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
KDD
2004
ACM
210views Data Mining» more  KDD 2004»
14 years 6 months ago
Web usage mining based on probabilistic latent semantic analysis
The primary goal of Web usage mining is the discovery of patterns in the navigational behavior of Web users. Standard approaches, such as clustering of user sessions and discoveri...
Xin Jin, Yanzan Zhou, Bamshad Mobasher