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ECIS
2003
13 years 6 months ago
An empirical investigation of intelligent agents for e-business customer relationship management: a knowledge management perspec
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
Weiquan Wang, Izak Benbasat
AAAI
1993
13 years 6 months ago
A Method for Development of Dialogue Managers for Natural Language Interfaces
This paper describes a method for the development of dialogue managers for natural language interfaces. A dialogue manager is presented designed on the basis of both a theoretical...
Arne Jönsson