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» Applying Case-Based Reasoning to Email Response
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FLAIRS
2001
13 years 6 months ago
Case-Based Reasoning at General Electric
GeneralElectric has created case-basedreasoningsystems for remotediagnostics,call center automation,andinternal productivityprojects. CBRapplications havebeenusedto remotelydiagno...
William Cheetham, Anil Varma, Kai Goebel
CBMS
2002
IEEE
13 years 9 months ago
A Case Base Reasoning Framework to Author Personalized Health Maintenance Information
We present a Personalized Health Information Generation and Delivery System that leverages case based reasoning techniques to dynamically author a Personalized Health Information ...
Syed Sibte Raza Abidi
EWCBR
2004
Springer
13 years 10 months ago
Textual Reuse for Email Response
The case-based reasoning approach to email response consists of reusing past messages to synthesize new responses to incoming requests. This task presents various challenges due to...
Luc Lamontagne, Guy Lapalme