The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
With ever growing competition in telecommunications markets, operators have to increasingly rely on business intelligence to offer the right incentives to their customers. Toward ...
Amit Anil Nanavati, Siva Gurumurthy, Gautam Das, D...
The Grid promises improvements in the effectiveness with which global businesses are managed, if it enables distributed expertise to be efficiently applied to the analysis of dist...
Alastair C. Hume, Ashley D. Lloyd, Terence M. Sloa...
As grid computation systems become larger and more complex, manually diagnosing failures in jobs becomes impractical. Recently, machine-learning techniques have been proposed to d...
: ? Applying Syntactic Similarity Algorithms for Enterprise Information Management Ludmila Cherkasova, Kave Eshghi, Charles B. Morrey III, Joseph Tucek, Alistair Veitch HP Laborato...
Ludmila Cherkasova, Kave Eshghi, Charles B. Morrey...