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» Approaches to Hospital Process Management
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CCIA
2009
Springer
13 years 5 months ago
Approaches to Hospital Process Management
According to the World Health Organization (WHO) health care systems worldwide are faced with the challenge of responding to the needs of people with chronic conditions such as dia...
Maite López-Sánchez, Jordi Campos Mi...
AIME
2005
Springer
13 years 10 months ago
Which Kind of Knowledge Is Suitable for Redesigning Hospital Logistic Processes?
A knowledge management perspective is rarely used to model a process. Using the cognitive perspective on knowledge management in which we start our analysis with events and knowled...
Laura Maruster, René J. Jorna
CCIA
2008
Springer
13 years 6 months ago
Using Electronic Institutions for Hospitals Chronic Disease Management and Purchasing System
Use of multi-agent systems (MAS) in health-care domains is increasing. MAS is an appropriate technique for many medical domains due to the characteristics of the problems in this a...
Ashkan Musavi, Maite López-Sánchez, ...
ECIS
2004
13 years 6 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala
IJMI
2007
91views more  IJMI 2007»
13 years 4 months ago
HIS-Monitor: An approach to assess the quality of information processing in hospitals
Elske Ammenwerth, Frauke Ehlers, Bernhard Hirsch, ...