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ISJ
2002
212views more  ISJ 2002»
9 years 10 months ago
Assessing and managing the benefits of enterprise systems: the business manager's perspective
This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in ...
Shari Shang, Peter B. Seddon
ICSOC
2009
Springer
9 years 8 months ago
Future Research Topics in Enterprise Architecture Management - A Knowledge Management Perspective
Identifying, gathering, and maintaining information on the current, planned, and target states of the architecture of an enterprise is one major challenge of enterprise architectur...
Sabine Buckl, Florian Matthes, Christian M. Schwed...
HICSS
2008
IEEE
129views Biometrics» more  HICSS 2008»
10 years 4 months ago
Strategic Business and IT Alignment Assessment: A Case Study Applying an Enterprise Architecture-Based Metamodel
Strategic Business and IT Alignment (SBITA) is still ranked amongst the top concerns of the enterprise’s management executives. Such alignment is an organization-wide issue that...
Leonel Plazaola, Johnny Flores, Norman Vargas, Mat...
SAC
2009
ACM
10 years 5 months ago
Cross-organizational ERP management: how to create a successful business case?
This paper deals with the development and use of business cases in support of cross-organizational enterprise resource planning (ERP)-enabled e-business integration initiatives. I...
Silja Eckartz, Maya Daneva, Roel Wieringa, Jos van...
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
10 years 4 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
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