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ICSOC
2004
Springer
13 years 10 months ago
Assured service quality by improved fault management
The paradigm shift from device-oriented to service-oriented management has also implications to the area of event correlation. Today’s event correlation mainly addresses the cor...
Andreas Hanemann, Martin Sailer, David Schmitz
GI
2009
Springer
13 years 2 months ago
Frontloading: Virtual Quality Assurance for Improved Service Launch Processes
: Swift and frictionless launches of new products are a decisive capability of future telecommunication providers, especially in an all-IP production environment. These processes a...
Heiko Lehmann, Uwe Beyer, Simon Cohnitz, Udo Bub
AICT
2005
IEEE
146views Communications» more  AICT 2005»
13 years 10 months ago
A Framework for Service Quality Assurance Using Event Correlation Techniques
Due to the increasing use of service level agreements for the provisioning of IT services, providers have to ensure that the guarantees for the quality of their offered services, ...
Andreas Hanemann, Martin Sailer
ICSR
2004
Springer
13 years 10 months ago
Validating Quality of Service for Reusable Software Via Model-Integrated Distributed Continuous Quality Assurance
Quality assurance (QA) tasks, such as testing, profiling, and performance evaluation, have historically been done in-house on developer-generated workloads and regression suites. ...
Arvind S. Krishna, Douglas C. Schmidt, Atif M. Mem...
CNSM
2010
13 years 2 months ago
Leveraging ESM platforms for continuous mission-oriented assessment of information assurance
This paper describes how information collected by enterprise system management (ESM) platforms can be utilized in a novel approach to assess the information assurance delivered by ...
Amy Fedyk, Michael Atighetchi, Partha Pratim Pal