We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable...
Saverio Perugini, Taylor J. Anderson, William F. M...
Narrative peaks are points at which the viewer perceives a spike in the level of dramatic tension within the narrative flow of a video. This paper reports on four approaches to na...
Deploying an automatic speech recognition system with reasonable performance requires expensive and time-consuming in-domain transcription. Previous work demonstrated that non-pro...
As performance gains in automatic speech recognition systems plateau, improvements to existing applications of speech recognition technology seem more likely to come from better u...
In this paper we address the problem of extracting key pieces of information from voicemail messages, such as the identity and phone number of the caller. This task differs from t...