Email spam is a much studied topic, but even though current email spam detecting software has been gaining a competitive edge against text based email spam, new advances in spam g...
Social tagging is becoming increasingly popular in many Web 2.0 applications where users can annotate resources (e.g. Web pages) with arbitrary keywords (i.e. tags). A tag recomme...
Ziyu Guan, Jiajun Bu, Qiaozhu Mei, Chun Chen, Can ...
Opinion retrieval is a document retrieval process, which requires documents to be retrieved and ranked according to their opinions about a query topic. A relevant document must sa...
Every piece of textual data is generated as a method to convey its authors' opinion regarding specific topics. Authors deliberately organize their writings and create links, ...
Huajing Li, Zaiqing Nie, Wang-Chien Lee, C. Lee Gi...
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...