109 search results - page 2 / 22 » Awareness of Organizational Expertise |
ASUNAM
2010
IEEE
13 years 6 months ago
2010
IEEE
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
PAKM
2004
13 years 6 months ago
2004
This paper presents an approach to locating an expert through the use of existing organizational information. This approach was realised through an Expert Finder framework develope...
CHIMIT
2007
ACM
13 years 9 months ago
2007
ACM
This paper presents an innovative approach to solve the problem of missing transparency of competencies within virtual organizations. We based our work on empirical studies to cop...
GROUP
2005
ACM
13 years 10 months ago
2005
ACM
People search for people with suitable expertise all of the time in their social networks – to answer questions or provide help. Recently, efforts have been made to augment this...
HICSS
2006
IEEE
13 years 11 months ago
2006
IEEE
This study investigates how individuals assess risks in IT development projects under different conditions. We focus on three conditions: the perceived control over the IT project...