25 search results - page 1 / 5 » Because we have better things to do: automating common suppo... |
SIGUCCS
2006
ACM
13 years 10 months ago
2006
ACM
As technology permeates more aspects of our everyday lives, greater demands are placed on information technology personnel. Lehigh University computing consultants have found thei...
JOT
2007
13 years 4 months ago
2007
All modern software development processes try to help project teams conduct their work. While there are some important differences between them, the commonalities are far greater ...
JUCS
2008
13 years 4 months ago
2008
: When the user interface is specified, a picture is worth a thousand words, and the worst thing one can do is write a natural-language specification for it. Because this practice ...
CHI
2002
ACM
14 years 5 months ago
2002
ACM
CPM-GOMS is a modeling method that combines the task decomposition of a GOMS analysis with a model of human resource usage at the level of cognitive, perceptual, and motor operati...
UIST
2010
ACM
13 years 2 months ago
2010
ACM
As networking moves into the home, home users are increasingly being faced with complex network management chores. Previous research, however, has demonstrated the difficulty many...