: This paper analyzes how the information and communications technology-supported international eSourcing of software products and services (IeS) can be effectively executed. The e...
: Refactoring is a process meant to improve the internal quality of software systems. However, while on one hand, the guidelines for this delicate process are still empirical and q...
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
For national advisory services in the UK (UKOLN, CETIS, and OSS Watch), varieties of openness (open source software, open standards, and open access to research publications and d...
—For multiclass flow line models, we identify a class of service times that allow a decomposition of the system into subsets of servers called channels. In each channel, the cus...