Visual search is an important part of human-computer interaction. It is critical that we build theory about how people visually search displays in order to better support the user...
: This paper presents a new model lor semi-synchronous collaborative editing. It fills the gap between asynchronous and synchronous editing styles. The model is based on hierarchic...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Abstract--Existing routing algorithms for Delay Tolerant Networks (DTNs) assume that nodes are willing to forward packets for others. In the real world, however, most people are so...
Users of help systems often complain that they do not find them useful; while they still use help at least occasionally, they resort to other problem-solving strategies. In this p...