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» Brahms: simulating practice for work systems design
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CSCW
2006
ACM
13 years 11 months ago
The practical indispensability of articulation work to immediate and remote help-giving
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
HICSS
2009
IEEE
114views Biometrics» more  HICSS 2009»
13 years 9 months ago
Groupware for Design: An Interactive System to Facilitate Creative Processes in Team Design Work
Creativity as modeled using the recluse genius paradigm fails to recognize the necessity and value of the collaborative aspects involved. Enhancing the creative output of teams wi...
Arjun Venkataswamy, Rajinder Sodhi, Yerkin Abdildi...
CSCW
2000
ACM
13 years 5 months ago
Talking Work: Language-games, Organisations and Computer Supported Cooperative Work
This paper asks the question: how might CSCW system design obtain and be informed by an adequate real-world, real-time understanding of work and organisation on any occasion of wor...
Andy Crabtree
HICSS
2007
IEEE
156views Biometrics» more  HICSS 2007»
14 years 3 days ago
KnowFlow - A Hybrid Approach to Identifying and Visualizing Distributed Knowledge Work Practices
Understanding collaborative work practices represents a critical factor in and a necessary fundament for the development of effective Computer Supported Collaborative Work (CSCW) ...
Markus Strohmaier, Stefanie N. Lindstaedt
CSCW
2008
ACM
13 years 6 months ago
Assistance: the work practices of human administrative assistants and their implications for it and organizations
Assistance – work carried out by one entity in support of another – is a concept of long-standing interest, both as a type of human work common in organizations and as a model...
Thomas Erickson, Catalina M. Danis, Wendy A. Kello...